Sector Expertise: Book Order Fulfilment

Book order fulfilment

We provide simple and straightforward book order fulfilment and third-party logistics services to mail order, eCommerce and retail businesses.

Books have been our business for over 40 years.

Flexible support.

Many of our clients in this sector experience seasonal spikes in sales orders. Our flexible service means we can increase support when you need it, at any point during the year.

What we do.

We’ll store your products safely and provide you with a dashboard for 24/7 access to stock levels.

When an order is received, we’ll accurately pick and pack to your specifications using either your branded packing or our own sustainable packaging options.

We ship directly to your customers via a global network including road, rail, land, sea and air. Hard to find locations and tricky access is our bag – we’ve seen it all.

Our eCommerce returns management service make the returns process simple and straightforward for you and your customers.

To reduce losses and maintain stock availability we carry out thorough inspections on your returned orders.

And don’t forget, you can use our client portal to review the entire customer journey in real time.

Let’s Talk

Call our friendly team on 01761 452530 or email hello@gillards.com for an initial conversation and quote.

I have used Gillards for many years. The service you provide is excellent and the team always friendly and helpful.

Publishing Client

I am very happy with the service I receive from Gillards. They have made the business I am growing possible, and I look forward to our partnership continuing for many years. The team have helped me refine our process and create the best and most efficient way of doing things. The service we receive has the attention to detail, responsiveness and responsibility that I had hoped for. I am very happy.

Ria Snaddon, Founder – Arcana Living

Everything works very well. We are pleased with how quick and helpful the team is – no complaints at all.

Gemma Walton, Operations Manager – Family Twist

Industry experts in e-fulfilment…

Alcohol / Books / Fashion / Food & Drink / Health & Beauty / Homeware / Luxury / Subscription Box / Tech & Electronics / Third party logistics 3PL / Toys & Games