Sector Expertise

Toys & games order fulfilment

We have been managing the fulfilment of toys and games for over 20 years. From wooden toys to puzzles and board games, we provide simple and straightforward fulfilment and third-party logistics services to mail order, eCommerce and retail businesses.

Flexible support.

Many of our clients in this sector experience seasonal spikes in sales orders. Our flexible service means we can increase support when you need it, at any point during the year.

What we do.

We’ll store your products safely and provide you with a dashboard for 24/7 access to stock levels.

When an order is received, we’ll accurately pick and pack to your specifications using either your branded packing or our own sustainable packaging options.

We ship directly to your customers via a global network including road, rail, land, sea and air. Hard to find locations and tricky access is our bag – we’ve seen it all.

Our eCommerce returns management service make the returns process simple and straightforward for you and your customers.

Quality control is an important part of the process. To reduce losses and maintain stock availability we carry out thorough inspections on your returned orders. And don’t forget, you can use our client portal to review the entire customer journey in real time.

Let’s Talk

Call our friendly team on 01761 452530 or email hello@gillards.com for an initial conversation and quote.

Everything works very well. We are pleased with how quick and helpful the team is – no complaints at all.

Gemma Walton, Operations Manager – Family Twist

Very quick and efficient order processing even allowing for the late add-ons I make to orders sometimes. Delivery service is also very good, especially when we need to change days or add extra deliveries.

Retail Business Client

I am very happy with the service I receive from Gillards. They have made the business I am growing possible, and I look forward to our partnership continuing for many years. The team have helped me refine our process and create the best and most efficient way of doing things. The service we receive has the attention to detail, responsiveness and responsibility that I had hoped for. I am very happy.

Ria Snaddon, Founder – Arcana Living

Service is first class. Orders are processed quickly and efficiently, packed appropriately and delivered promptly. Deliveries to non-hospice sites such as private addresses of our supporters are also first rate.

Paul Mundy, Senior Fundraising Administrator – Children’s Hospice South West

I have used Gillards for many years. The service you provide is excellent and the team always friendly and helpful.

Publishing Client

You go above and beyond for us and have shipped items out same day even though they have been sent through late. I contact Shirley day to day and would just like to add that she is always friendly, happy to help with our constant demands and a pleasure to work with!

3PL Partner

Industry experts in e-fulfilment…

Alcohol / Books / Fashion / Food & Drink / Health & Beauty / Homeware / Luxury / Subscription Box / Tech & Electronics / Third party logistics 3PL / Toys & Games